Shipping Policy

When will my order ship?

Billy Gang LLC aims to ship out your order as quickly as possible. Regular product orders can take up to 12 business days. After that, it will be delivered based on the shipping estimate given to you at checkout. You will receive an email notification with tracking information once your order ships.
If you have any questions, please contact us.

Exclusive pieces, pre-order drops, limited drops, and other one-off collections may take up to 30 days to ship, due to the nature of the offering. We appreciate your patience! We have an extremely high overall customer service and satisfaction rating for a reason ;)

When will my backordered item ship?

Billy Gang LLC aims to ship out all back ordered items as quickly as possible. Please allow up to 30 days for any pre-orders or backorders to ship. If you have any questions, please contact us.

Do you ship to P.O Boxes?

Unfortunately, we are unable to ship to Post Office (P.O) Boxes, APO, or FPO addresses.

Where does my order ship from?

All orders are shipped from our facility in the USA.

My tracking information states that my order was already delivered but I have not received it. What does this mean?

Sometimes there are delays between tracking and actual delivery. Please email info@billygang.com
We will do our best to resolve each individual issue here as quickly as quickly as possible.